Returns & Replacement Policy

At Megtech, we are committed to providing you with products that exactly match their description. If you receive a product that does not match the description provided at the time of sale, you are entitled to a return or replacement.

You may request a return or replacement if: • The product does not match the condition described (e.g., described as 'tested and functional' but arrives non-functional). • The product is physically different from what was ordered (wrong model, wrong specifications). • The product is damaged due to shipping. All claims must be submitted within 48 hours of receiving the product via our Facebook page or phone.

To initiate a return or replacement: 1. Contact us via our Facebook page (facebook.com/megtechn) or phone immediately upon identifying the issue. 2. Provide clear photos or videos documenting the issue. 3. Our team will review your claim within 24 hours. 4. Once approved, we will coordinate the collection and replacement at no extra cost to you.

• This policy covers situations where the product does not match its description. It does not cover damage caused by the customer after delivery. • Products that require functional testing are checked before shipment. • Any product-specific warranty is stated on its listing. Otherwise, our guarantee is that the product matches the described condition at the time of sale. • Cash on Delivery (COD) orders can be refused at the door if the product visibly does not match the description before payment.

For any return or replacement requests, please contact us via: • Facebook: facebook.com/megtechn • Phone: +213 658 15 50 39 We aim to resolve all issues as quickly as possible.